Privacy Policy

At Supercuan Saham, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use and disclose your personal information and the types of personal information that we may hold about you. It also explains how we protect your personal information, the choices you have regarding such use and disclosure and how you can access and correct your personal information.

By using or accessing the Sites, you consent to the collection, use and disclosure of your personal information by us in compliance with this Privacy Policy and our Terms of Service.

We reserve the right, at our discretion, to amend this Privacy Policy at any time without prior individual notice. The date on which this Privacy Policy was last amended is shown at the top of this policy. You are responsible for verifying whether any amendments have been made and therefore we ask that you periodically check the date and review this Privacy Policy for the latest information on our privacy practices. If you object to any amendments, please stop using the Sites.

Who we are

Supercuan Saham ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the Law No. 27 of 2022 on Personal Data Protection (PDP Law) and we are responsible as 'controller' of that personal information for the purposes of those laws.

What Personal Information Do We Collect?

We collect personal information about you when you interact with us. The types of information we may ask for depends on the nature of your interaction with us. This information may include:

1. Account information. We collect the information you provide us when you create an account, such as your name & email address. We may also collect additional information provided to us when you connect your account to third-party services.
2. Payment information. When purchasing a membership, we may receive certain billing information about you, such as your billing country or your payment data. Note that we do not collect sensitive payment information like full financial account password or billing addresses.
3. Communication information. We may collect the information you provide us when you communicate with us for support, give us feedback, participate in our events, or otherwise interact with us.
4. Device information. We may collect information about your browser and device such as your IP address, browser type, operating system type, unique device identifier and log information.
5. Analytics information. We may collect information about your usage of our Sites using tracking snippets (eg. Google Analytics). These tools provide aggregate insights, including information about which pages were viewed, and for how long. These snippets operate using cookies and other locally-stored technologies. The information collected about your activity on our Sites includes pages viewed and access time. We do our best to respect user privacy.
6. Preferences information. Using cookies or local storage, we track certain preferences, such as whether or not “Login” is enabled. You can erase this data by clearing site data through your browser developer tools.

Why do we collect your personal information?

We use your personal information for the following purposes:

1. For general business administration purposes.
2. To fulfill purchases, by setting up and managing your account on our Sites.
3. For customer support, to respond to our services inquiries and help administration problems.
4. To protect you and us against error.
5. To assess and manage operational risks.
6. To conduct research and analysis for the development of our products and services.
7. To maintain, improve and analyze our Sites and the products we offer.
8. To communicate with you about existing and new services, products, and offers by email.
9. To customize your experience on our Sites to your particular preferences or interests.

Who do we share your personal information with?

For the purposes set out above, we may disclose your personal information to:

1. Our employees, agents, and subsidiaries.
2. Third-party service providers to process or handle personal information on our behalf.
3. Government agencies and law enforcement or regulatory authorities when required by law.
4. Our insurers and external legal advisors.
5. In the event of a merger, acquisition sale or reorganization, or the potential thereof, we may disclose information about you to the extent the personal information is necessary to carry on the business or activity that was the object of the transaction. In the event of a completed transaction, notice will be given to affected users.

We do not and will never sell your personal information to others.

Where do we store your personal information?

The personal information that we collect is stored and processed in servers located in various regions, which may include countries outside of your own. These servers are maintained and operated by reputable third-party service providers.

By using our services, you consent to the storage and processing of your personal information in these servers. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Our priority is to ensure that your personal information is stored in a secure and confidential manner. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

How long will we use, disclose and retain your personal information?

We will retain your personal information only for as long as necessary to accomplish the identified purpose for which it was collected, or as required by law. When your personal information is no longer needed, or once we are no longer required to retain it, we will erase it.

How do we protect your personal information?

We employ reasonable technical, administrative, and physical safeguards and security measures to protect your personal information from unauthorized access, use, disclosure, copying, loss, misuse, alteration, modification or destruction.

How can you access and update your personal information?

For registered users, you can edit your saved personal information on the My Account page.

For any other information, please communicate with us using the methods listed at the bottom of this document. You have the right to access and correct the information we have about you after we have received your written request and authenticated your identity. To process your request, we may ask you to provide us with information to verify your identity and confirm the scope of your request. Subject to legal restrictions or specific rights of refusal, we will inform you of the existence, use and disclosure of personal information relating to you and give you access to that information.

If you identify any personal information that is out-of-date, incorrect or incomplete, let us know. If we agree, we will make the corrections and will make reasonable efforts to communicate these changes to other parties with whom we shared the information. There may be limits on your right to access your information, for example, if the information is subject to legal privilege, contains confidential commercial information, relates to an investigation of a breach of an agreement or law, or contains information of other individuals that cannot be separated.

Withdrawal of consent

Registered members may decide, at any time, to terminate their account. To proceed, please contact us using the methods at the bottom of this document. Please note that by closing your account, we will be unable to provide or to continue to provide our services to you.

Changes to this policy

We may update our Privacy Policy from time to time. We ask that you periodically check the date and review this Privacy Policy for the latest information on our privacy practices. If we update our Privacy, we will post the most recent version on our Sites.

Contacting us

If you have any questions, concerns, or requests relating to our handling of your personal information, please direct them to the contact information listed below. We may need to ask you for personal information to verify your identity.

By email: alvin@supercuansaham.id

By WhatsApp: +6287709843900 or click here